Shipping & Cancellation

Shipping Information

Upon receiving your order, we require 1-3 business days for processing before shipment. Once processed, your order will be shipped via free standard first-class USPS shipping, which generally takes 3-7 business days for delivery. For faster delivery, we offer an express option with a shipping time of 1-3 business days. Please note that express delivery charges will vary depending on the shipping company’s prices. At Sandra Jewelry, we prioritize efficient processing and delivery to ensure you receive your items promptly and enjoy a satisfactory shopping experience.

Order Cancellation

We understand that circumstances may change, and you may need to cancel an order. You can request order cancellation within 24 hours of placing the order by contacting us. However, once the order status shows “shipped,” we are unable to process cancellations. Our team works diligently to accommodate your requests, and we appreciate your understanding.

If you have any questions or need assistance, please reach out to us at mail@sandra-jewelry.com.